Michelle Naggar, Director, Social Responsibility, Global Citizenship
I found working with Matchstick to be extremely beneficial especially since turning an existing instructor-led training into a shorter, online learning module was a new experience for me. The Matchstick team is very knowledgeable about e-learning and adult learning practices in general, and they were able to provide guidance to help our team navigate through the e-learning process. Their flexibility with both our delivery date and project plan was extremely helpful as we faced unexpected hurdles and unplanned content revisions throughout our e-learning development. We are very pleased with the resulting module that was created to address a global audience, and we have received glowing feedback from our stakeholders.
Orna Fomin, Director, CRM Applications & Operations
Matchstick has been extremely helpful in guiding us through the design and development process for our StarGuest E-learnings. The team is organized, thoughtful and pro-active in their approach. They have been wonderful to collaborate with and have helped us design training that educates the user on system specifics and communicates how our system supports Starwood’s GPS initiatives.